Part 1 (Why Virtualisation Comes First) explained why virtualisation matters: it makes change easier to reverse. That is essential when testing an AI-driven network product. You change one variable, observe the result, and roll it back if the outcome is not what you expected. The logical network diagram below shows …
It is tempting to adopt AI for business, especially on the operational side, where the productivity improvement is real rather than just a story for the share market. While I was studying enterprise network architecture, I kept asking myself how AI could take routine work off people’s hands. I have …
Recently I have been studying networking as well as the proper mindset for network security. Here I am going to share some ideas about designing the authentication and authorisation environment for a small company. First, I will introduce a case, a small company with multiple departments, to illustrate the strategy …
Recently, our team was assigned to redesign a report dashboard for Course AI—an AI-driven learning management system (LMS). We paid a lot of effort in understanding user needs through user research, which consistently pointed to a poor user experience. Of course, what can we expect from a very first version …
In 2022, I embarked on a journey to enhance a self-help platform (Wiki) for an IT consulting firm. The platform has since transitioned from a Minimum Viable Product (MVP) to a fully developed platform. At first, I found it quite challenging in creating accessible content for layman users. However, my …
