It is tempting to adopt AI for business, especially on the operational side, where the productivity improvement is real rather than just a story for the share market. While I was studying enterprise network architecture, I kept asking myself how AI could take routine work off people’s hands. I have …
Recently I have been studying networking as well as the proper mindset for network security. Here I am going to share some ideas about designing the authentication and authorisation environment for a small company. First, I will introduce a case, a small company with multiple departments, to illustrate the strategy …
Recently, our team was assigned to redesign a report dashboard for Course AI—an AI-driven learning management system (LMS). We paid a lot of effort in understanding user needs through user research, which consistently pointed to a poor user experience. Of course, what can we expect from a very first version …
In 2022, I embarked on a journey to enhance a self-help platform (Wiki) for an IT consulting firm. The platform has since transitioned from a Minimum Viable Product (MVP) to a fully developed platform. At first, I found it quite challenging in creating accessible content for layman users. However, my …
As a well-defined practice, Enterprise Architecture (EA) could help organisations make good use of their capabilities as a result of understanding, analysing, mapping, designing and planning existing IT assets in structured manner, aligning with company strategies. On such processes, a comprehensive model for operation would be documented, showing a roadmap …
